Retail Sales Supervisor

Retail Sales Supervisor – Birthplace Shop – full-time (35 hours per week)

The Trust is looking to recruit a full-time Retail Sales Supervisor to join the Birthplace Shop Team. You will support the Retail Manager, Assistant Retail Manager and other Retail Sales Supervisor to ensure the effective, profitable operation of the Birthplace Shop which incorporates the Shakespeare Bookshop. You will assist with all operations including opening up, closing and merchandising the shop, and supervising the Retail Sales Assistants and Booksellers.

To be successful in the role you should have experience of working in a busy retail environment, be used to cash handling and able to operate a computerised retail system. You should have excellent customer service skills, be able to up sell products and deal with customer complaints in an appropriate way.

The closing date for applications for is 5:00pm on Friday 23 January 2015.

To apply please send your CV and a covering letter (outlining your knowledge, skills and experience that are relevant to the role) to HR Department, The Shakespeare Birthplace Trust, The Shakespeare Centre, Henley Street, Stratford-upon-Avon, CV37 6QW or email